Internal Communications Manager

U.S. Soccer Overview

The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.

We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.

U.S. Soccer is in a period of significant growth, with ambitions plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.

Position Description

U.S. Soccer is looking for a Manager of Internal Communications & Digital Platforms to elevate how we connect with and engage our internal audiences. This role will play a critical part in shaping our culture, aligning our workforce around our mission, and modernizing our internal storytelling.

The ideal candidate is a strategic communicator with a passion for people and a strong grasp of digital communications tools. In this role you’ll build employee communications programs that inspire, inform, and connect internal audiences. You will also lead the building and optimization of channels like the intranet, email, and emerging internal platforms to ensure impactful reach and resonance creating a more connected employee experience, fostering real time engagement, and equipping leaders and teams with the tools they need to communicate effectively at every level of the organization.

Primary Responsibilities

Internal Communications

• Develop and implement internal communication strategies that foster transparency, connection, and alignment across the organization
• Partner with People & Culture, leadership, and cross-functional teams to support major initiatives, org-wide announcements, and cultural moments
• Write compelling content including employee newsletters, talking points, executive messages, and internal campaigns
• Support communication plans for key programs like DEIB, employee recognition, town halls, benefits rollouts, and business priorities

Digital Platforms & Channel Management

• Oversee internal digital platforms (e.g., intranet, email tools, Teams/Slack) and manage content calendar, updates, and performance
• Lead the redesign and reimagination of U.S. Soccer’s intranet to better serve and engage employees
• Monitor channel effectiveness using analytics and recommend optimizations to improve content reach and engagement
• Ensure brand, tone, and message consistency across internal touchpoints

Strategic Storytelling

• Identify and amplify internal stories that highlight our people, progress, and purpose
• Develop multi-channel content that connects employees to U.S. Soccer’s values, culture, and mission
• Collaborate with Corporate Comms and External Comms on storytelling strategies that bridge internal and external narratives

Minimum Qualifications

• 5-7 years of experience in internal or corporate communications, with a strong focus on digital platforms and employee engagement
• Bachelor’s degree in communications, Journalism, Public Relations, or related field
• Experience supporting or leading internal communications efforts within a large organization
• Exceptional writing and storytelling skills with the ability to tailor messaging for diverse audiences and formats
• Experience managing internal communications tools (e.g., intranet CMS, email campaign platforms, collaboration apps)
• Strong organizational and project management skills; able to manage multiple deadlines
• Creative, curious, and proactive mindset with strong attention to detail
• Experience in sports, non-profit, or mission-driven organizations a plus
• Familiarity with the U.S. soccer ecosystem and/or international sports landscape
• Must be able to connect “micro” details to the “macro” vision and mission
• Able and willing to work non-traditional hours including evenings, weekends and holidays.

Desired Qualifications

• Strategic hustle, initiative, and work ethic with diversity of thought.
• Proactive and curious with a bias for both commercial action and brand values.
• Able to think strategically and handle multiple projects.
• Excellent written and verbal communication skills.
• Exceptional attention to detail.

U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.

U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.

U.S. Soccer Overview

The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.

We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.

U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.

Position Description

The Payroll Manager will oversee the payroll operations for all U.S. Soccer employees, including network staff, full/part-time employees, contractors, and national team players covered by collective bargaining agreements. This role will ensure accurate and timely payroll processing, compliance with international, federal, state, and local regulations, and support the organization’s commitment to operational excellence. The Payroll Manager will also serve as the subject matter expert for payroll systems and processes, and will partner closely with HR, Finance, and other departments to optimize payroll-related workflows.

Payroll & Leadership Responsibilities

• Manage and oversee the end-to-end payroll process for all employees, including network staff, full/part-time employees, contractors, and unionized national team players.
• Ensure compliance with all applicable laws, regulations, and collective bargaining agreements.
• Supervise payroll staff and coordinate workflow to ensure timely and accurate payroll processing.
• Maintain and update payroll systems (e.g., Paylocity, Sage), ensuring data integrity and security.
• Review and approve payroll transactions, reconciliations, and adjustments.
• Oversee payroll tax filings, W-2/1099 processing, and year-end reporting.
• Collaborate with HR and Finance on employee onboarding/offboarding, benefits administration, and compensation changes.
• Develop and implement payroll policies, procedures, and internal controls.
• Respond to employee inquiries and resolve payroll-related issues.
• Stay current on payroll best practices, regulatory changes, and system enhancements.
• Support audits and provide payroll data as requested.
• Performs other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field required.
• 5+ years of payroll experience, including supervisory or management roles.
• Experience with international, multi-state payroll, union/collective bargaining agreements, and complex payroll environments preferred.
• Proficiency with payroll systems (Paylocity, Sage, or similar) and Microsoft Office Suite.
• Strong knowledge of payroll laws, tax regulations, and compliance requirements.
• Excellent organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• General knowledge of soccer
• Capable of working in fast-paced and demanding environments
• Must be able to connect “micro” details to the “macro” vision and mission
• Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook)
• Able and willing to work non-traditional hours including evenings & weekends as needed.
• Certified Payroll Professional (CPP) designation preferred.

U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.

U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.

U.S. Soccer Overview

The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.

We understand the importance and the power of teamwork, on and off the pitch. That’s why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of US.

U.S. Soccer is in a period of significant growth, with ambitious plans for US soccer in the near and far future. We are therefore, looking for dynamic servant-leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility and an empathic management style that builds bold teams and delivers globally significant results.

Position Description

U.S. Soccer is seeking a dynamic and strategic Manager, Communications to drive storytelling and elevate the profile of the Soccer Forward Foundation, while aligning communications across the Advancement and Commercial teams. This role plays a critical part in building awareness and momentum around major gifts, partnerships, and donor impact, while seamlessly connecting the work of the Foundation to broader commercial initiatives.

This position will work closely with the Vice President, External Communications to develop and execute an integrated communications strategy. The ideal candidate is a natural storyteller, strong writer, and proactive media liaison with excellent project management skills and the ability to manage multiple initiatives simultaneously.

Primary Responsibilities

• Develop and execute the communications strategy for the Soccer Forward Foundation in collaboration with the VP, External Communications.
• Create and manage storytelling opportunities for Soccer Forward programs. Work to build and maintain relationships with a diverse portfolio of reporters to secure coverage of Soccer Forward’s work. Regularly liaise with Federation programmatic staff to identify opportunities and assess options for pitching and storytelling through USSF channels and earned media.
• Craft compelling narratives that highlight the impact of the Foundation, major gifts, and strategic donor partnerships.
• Connect storytelling across Advancement, Commercial, and Foundation efforts to ensure brand alignment and amplify impact.
• Create press materials, feature stories, speeches, talking points, and donor communications.
• Pitch stories to media and secure earned coverage that enhances the visibility of the Foundation and Advancement programs.
• Assist with reactive press support as needed: manage and field incoming press inquiries. Be able to provide research, recommendations, and strategic assessments for press inquiries.
• Oversee the creation of donor spotlights, case statements, social media content, videos, and other storytelling tools.
• Serve as a liaison between the Advancement, Commercial, and Foundation teams to align messaging and share success stories.
• Support Commercial partnerships with communications content that ties back to mission-driven work.
• Lead and manage multiple communications projects from concept to execution, ensuring on-time delivery and high-quality outcomes.
• Track progress and provide regular updates to internal stakeholders.

Minimum Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.
• 5+ years of professional experience in in communications, public relations, or related field.
• Experience developing campaigns from the ground up, including strategy, messaging, content, and distribution – specifically for initiatives focused on community or social impact.
• Outstanding writing and editing skills for different formats including reactive statements, briefing memos, press releases, social media, pitches, etc.
• Strong planning capabilities to identify and prioritize communication strategies and activities, execute upon them and meet fast-moving deadlines.
• Track record of successfully pitching and placing stories in traditional and digital media.
• Strong organizational and project management skills; able to manage multiple priorities simultaneously.
• Demonstrated success working across internal departments and external partners to align messaging and maximize community impact.
• Experience working with fundraising, philanthropic, or nonprofit initiatives preferred.
• Passion for sports, community impact, and donor engagement a plus.

U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.

U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.